Glazed Window Systems Limited · Last updated: 12 July 2026
Glazed Window Systems Limited (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through www.glazedwindows.co.uk, why we collect it, and the choices you have. We keep it in plain English, because that is how we do everything.
Glazed Window Systems Limited Flexspace Unit 12, Middlemore Road, West Bromwich, Birmingham, B21 0BN Phone: 0330 043 6212 · Email: sales@glazedwindows.co.uk
We are the “data controller” for the personal information described in this policy. That means we decide how and why it is used.
Information you give us. When you use our quote or contact forms, call us, or message us on WhatsApp, you may share: your name, phone number, email address, postcode and address, details of your project (sizes, styles, colours, dates), photos or videos of your windows, doors or openings, and anything you write in a message box.
Information collected automatically. Like most websites, we use Google Analytics to understand how the site is used: pages visited, buttons clicked, device and browser type, approximate location (town/city level), and how you found us. This information is statistical and is not used to identify you personally.
What we do NOT collect. We do not ask for or store payment card details through this website. We do not knowingly collect information from anyone under 16.
We do not sell your information. We do not share it with third parties for their own marketing.
We share information only where needed to do the job:
Where a provider stores information outside the UK, we rely on safeguards recognised under UK data protection law, such as adequacy decisions or standard contractual clauses.
Our website uses cookies for analytics (Google Analytics 4), which help us count visits and understand which pages and buttons are useful. You can accept or decline analytics cookies using the banner when you first visit, and you can change your mind at any time by clearing your browser cookies. For the full list, see our Cookie Policy.
Under UK GDPR you can ask us to: give you a copy of your information (access), correct it, delete it, restrict or object to how we use it, or transfer it to someone else. Where we rely on consent, you can withdraw it at any time.
To use any of these rights, email sales@glazedwindows.co.uk or write to the address above. We will respond within one month.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve any concern first.
We use HTTPS encryption across the website, secure email, and access controls so that only the people who need your information to do their job can see it. No system is perfectly secure, but we take reasonable and proportionate steps to protect what you share with us.
If we change this policy, we will update this page and the date at the top. Significant changes will be highlighted on the website.
Questions about this policy or your information: Glazed Window Systems Limited, Flexspace Unit 12, Middlemore Road, West Bromwich, Birmingham, B21 0BN sales@glazedwindows.co.uk · 0330 043 6212
